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Home » Books

Seven Habits of Effectiveness

Janeve George Posted On March 19, 2009
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I recently finished reading the bestseller “The 7 Habits of Highly Effective People” by ‘Stephen R Covey’. This book had captured many minds, mine being one of them. Covey introduces 7 habits that guides a person to lead a highly effective life.

Habit 1: Be Proactive
Habit 2: Begin With The End In Mind
Habit 3: Put First Things First
Habit 4: Think Win/Win
Habit 5: Seek First to Understand, Then to Be Understood
Habit 6: Synergize
Habit 7: Sharpen The Saw
These 7 habits can be categorized into three:
  1. First category consists of habits 1, 2 and 3 that would leverage a person’s character from being dependent to be independent (to attain private victory)
  2. Second category consists of habits 4, 5 and 6 that would leverage a person’s character from being independent to be interdependent (to attain public victory)
  3. The 7th habit which is for renewal of all the habits and continuous improvement

The habits should be developed in sequence from 1 – 7. You have to focus on improving one habit at a time in the sequence. Patience and dedication is highly required to attain these 7 habits. The book guides the reader in “How to be an effective person” through these 7 habits in 4 various dimensions of human life.

  1. Body
  2. Mind
  3. Emotions / Social
  4. Spiritual
How many consecutive years have we taken the same ‘new year’s resolution’? How many of us have continuously taken oaths like “This time I will diet for sure” or “I will complete my research on that topic this time” or “This time I will deliver the software release in time”. These are not core problems, they are mere symptoms of another deeper problems.

The P/PC Balance

True effectiveness comes from a balance of two actions: Production(P) and Production Capability(PC). Most people concentrate on improving Production by spending more time and effort on it while neglecting the fact that the key to effectiveness is not only putting effort on production but also improving the assets (physical, financial and human) like tools used,   techniques, listening skills, training, logical thinking, writing ‘Mission Statements’, etc… that may be used for production like tasks at work, happy family, good friends, great career etc… All the 7 habits focus on the improving the P/PC Balance at various stages.

Habit 1 : Be Proactive

There is  a difference in being proactive and just taking initiative. It also includes taking responsibility. Most of us are ‘reactive’ in nature. A reactive person’s attitude and behavior changes depending on external conditions like weather, the breakfast he/she had in the morning, how others treat them, the issue in the office etc…. A proactive person is driven by personal values and self-integrity. A proactive person act on a situation while a reactive person will be acted upon by the situation.

A proactive person considers the long-term benefits and not just the short term quick fixes. A proactive person focuses their efforts in the ‘circle of influence’ (things that we have control over) hence reducing the ‘circle of concern’ (things that we have no control but affects us). A reactive person focuses their efforts in the ‘circle of concern’ hence reducing the ‘circle of influence’. When everything starts going out of control, they start blaming other and/or other things.

Every action that we take standing in the ‘circle of influence’ has a corresponding consequences in the ‘circle of concern’. If we take the proactive actions to improve our actions, the consequences will also be sweet.

Habit 2 : Begin With The End In Mind

Several people, teams, organisations have invested lots of effort, time and money on things that turn out to be worthless. Several people feel that even though they are successful in their careers and family life there is always something missing; They are not satisfied. The reason for such feeling is that they failed to begin with the end in mind. Covey conveys that only proactive people can ‘begin with the end in mind’.

This habits might need a major re-alignment of personal preferences (Work, Family, Church, Money, Pleasure, etc..) to a correct set of principle. One of the ways to ‘begin with the end in mind’ is to write and regularly update a “personal mission statement” that becomes the set of principles. The mission statement is written from the center of desires. It is a list of things that could satisfy our lives’ dream and desire. It helps in setting our short-term and long term goals.

Habit 3 : Put First Things First

The 3 habit can only be practiced if we have the 2nd habit. Unless we know what we need, what our goals are, we cannot prioritize our tasks. Covey, explains that there are four generations of manager each generation having more control over their lives. The first generation practiced maintaining notes and checklists of tasks in hand. These notes were maintained per day basis. The second generation practiced maintaining calenders and appointment books that look ahead in time along with the daily notes and checklists. The third generation, that is most prominent today, adds the practice of prioritizing tasks. They also focus more on setting both short-term and long-term goals. Covey says there is an emerging fourth generation that give importance to satisfaction and self realization. They practice to spend time in the various dimensions of life mentioned at the beginning of this post.

Covey has an interesting way to explain the kinds of activities people spend their time through a 2 x 2 matrix. The matrix plots the activities according to urgency and importance against each other forming 4 quadrants as follows.

  1. Quadrant I: Activities that are urgent and important like Critical Tasks, project deadline around the corner, crisis, etc
  2. Quadrant II: Activities that are not urgent and important like exercise, reading, writing, relationship building, recreation, sports etc
  3. Quadrant III: Activities that are urgent and not important like picking up irrelevant phone calls, unnecessary meetings, attending to critical tasks in which we are not specialized in, etc
  4. Quadrant IV: Activities that are not urgent and not important like aimless surfing, procrastination and other time-wasters

Common people focus on activities in Quad I and III too much that they drift away to activities in IV neglecting activities in Quad II. Effective people focuses on activities in Quad I and II. By spending time on Quad II, it will eventually reduce Quad I activities. Like if you take time to exercise and have a healthy diet (Quad II activities) it would prevent you from getting a diseases and becoming weak (Leading to Quad I activities).

Habit 4 : Think Win/Win

Everybody has entirely different perspective to a problem and usually people comes up with a solution that might be either of the following:

  • Win/Lose: People who thinks of solution that are favorable for only to self ignoring others concerns. These are the kind of people who has courage to act but do not have any concern for others.
  • Lose/Win: People who easily agrees to solutions by others that might not be beneficial to them. These are the kind of people who has concern for others but do not has the courage to act.
  • Lose/Lose: Some people think of making lose for others no matter if that results in lose to self. These are the kind of people who has neither concern for others nor has the courage to act.
  • Win/Win: Effective people always go for Win/Win solutions. Whatever be the solution, it should be  favorable for both the parties concerned. These are the kind of people who has high concern for others and has the courage to act.

Thinking Win/Win is a habit of finding solutions which are beneficial for both parties, where originally it looked as if no such agreements might be reached.

Habit 5 : Seek First to Understand, Then to Be Understood

How many times have we had discussions in which we keep on arguing to validate our point. What people never try to do is to ‘Listen’. Yes ,they might ‘hear’ what the other parties has to say but not ‘listen’. People hear to what the other party has to say with the intention to reply or justify their own statement and not to understand the core problem others are facing.

Everyone sees a problem in totally different perspectives. It is necessary to align our perspective with perspective of others to solve the problem effectively. Only Win/Win people take that extra effort to be calm and understand others. It is also important to have the courage ‘to be understood’ once he has understood the other party’s view. Covey presents this habit as the most important principle of interpersonal relations.

Habit 6 : Synergize

This habit is all about how to leverage individual differences to ‘create a whole that is greater than the sum of the parts’. This can be achieved only if we practice all the above habits (especially 4 and 5). To synergize, it is required to have trust and deep understanding between the concerned parties. Through mutual trust and understanding, we can solve conflicts and find a better solution than would have been obtained through either person’s own solution.

Habit 7 : Sharpen The Saw

Through this habit we should take time out of our daily Production (P in P/PC Balance) activities and spend in developing the Production Capability (PC in P/PC balance) by renewing the above 6 habits in physical, mental, social/emotional, and spiritual dimensions of life. It is important to allocate time for improving capability in all dimensions without ignoring one. All the dimensions of life are interlinked. For example, if you exercises regularly, you obviously tend to have a good family relationship and a healthy mind. But if you ignore spending time on any one or more of these dimensions it would cause a negative effect on other dimensions.

My Personal Opinion

I would strongly recommend this book to all those who are looking for a better living and a great career. I started reading this book by chance. To practice these habits, great amount of dedication and continuous improvement is mandatory. I tried out myself, and it is not easy as it seems. We will have to keep on referring these habits, refresh them regularly and acting accordingly till they become a part of  our habits.
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Author

Janeve George

A Technology Leader, Software Engineer, and Agile Methodologies enthusiast. Currently, working as Lead Software Development with Zeta Suite. He has more than 1.8 decades of experience spanning different verticals predominated by hosting, cloud, and media delivery technologies.

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